The standard factory warranty applies to new products. The warranty varies per product and brand. Please refer to the summary list below for the initial details on the warranty. In some cases additional warranty rules apply, so please make sure you double check the warranty with us if you feel this is needed. For some specific products additional/extended warranty services can be purchased at an additional expense. Feel free to contact us at any time. For the Leica M, SL and Q series you can receive 12 months additional warranty after registration on your Leica account.
Are you unhappy with your purchase, or do you believe the product is faulty? Please contact us via phone or e-mail. Mention your order number and describe your question or complaint. We will get back to you as soon as possible and will do our utmost to immediately find a solution with you, even if the official warranty has expired.
WARRANTY PER BRAND
LEICA (New Products)
Cameras:
M, SL, Q: 2 years, and an additional 12 months after registration
S, CL, TL, X, SOFORT: 2 years
D-Lux, C-Lux, V-Lux: 2 years
Camera Lenses:
M, SL: 2 years, and an additional 12 months after registration
TL: 2 years
S: 1 year
Camera Accessories: 2 years
Sport Optics:
Binoculars: 10 years
Rangefinders: 2 years
Geovid: 5 years
Accessories: 2 years
Leica (Pre owned)
All items: 6 months warranty
ONA BAGS: 2 years
PEAK DESIGN: Lifetime
THINK TANK: No Retoric
COOPH: 2 years
ARTISAN & ARTIST: 2 years